Singapore’s online shopping scene is booming, and the e-commerce market is expected to surge by over $3.4 billion in the next few years, reaching $8.4 billion by 2029. However, with this growth comes a heightened expectation for fast…
In the last five years, the Infocomm Media Development Authority (IMDA) has been busy reviewing parcel delivery standards of big courier service providers. The number of customer complaints was substantial, and the incidents varied. There were cases of…